Delivery & Returns

DELIVERY POLICY

Please read our COVID-19 Update FAQ's

 

Currently we po in the UK at £3.50 and ROI at £5.95 with free shipping with purchases over £50.00

(if you are outside the UK and ROI please contact us for shipping price).

We aim to have your orders with you in 3-5 working days via Royal Mail (excluding weekends & bank holidays)

We also offer free collection from our office without packaging. PLEASE check our location before selecting.

Our parcels are letterbox sized and will be posted to you.

RETURN & EXCHANGE POLICY

Returns information will be included in your parcel, once received. 

Please mark the items you are returning, with a reason why, pop this into your parcel and post back to the address instructed. 

All items must be returned in the same condition as received: unworn/unwashed, unmarked/undamaged, with labels still attached. For hygiene purposes regarding underwear especially, if it's clear or we suspect you haven't followed the above rules we will refuse refund and return your items back to you. 

If, in the unlikely case, your item is faulty, please contact us first to resolve the situation. 

You have 14 days from when your item is posted to return your item.

Should you choose to have an item personalised, specifically tailored or made to order for you, then normal consumer rights do not cover you. Once you have completed your order, you cannot return this item. 

 

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